Property Manager Release Version 9.0

12/07/2011

 

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Please click v9.0.63 Release Notes for additional enhancements/changes included with the 9.0.63 maintenance release of v9.0.

Important Notices for v9.0 Users:

Please click Version 9.0 Preparation to see details on essential clean-up and configuration that should occur to ensure a smooth transition from v8.3 to v9.0, specifically in regards to Work Order/Maintenance.

 

These release notes are broken down into 2 sections for major and minor enhancements to the application. A third section lists all new windows and tasks that have been added where your System Administrator will need to set security in order for you to have access to them.

 

This is a summary of enhancements made with 9.0.  Details of each enhancement are described in the appropriate sections of the Help documentation, which you can get to by clicking the links for each of these enhancements.

 

 

Jump down to:

Major Enhancements

Maintenance Setup

Community, Building, Unit and Amenity Maintenance

Work Detail/Maintenance Detail

New Building Detail Tab Container

New Community Detail > Program Groups Tab

Service Provider Subsidy Receivables

Dealing with Broken Leases

Resident Screening - Rent Grow

AP Invoice Import from a File

Minor Enhancements

New Windows/Tasks to be set in Security

Major Enhancements:

A major objective of the following Maintenance/Work Order enhancements is to bring Maintenance/Work Order functionality in line with the rest of Property Manager by creating a Maintenance Detail set of To-Do List Activities and enabling the ability to track the who, what, when, where, and how of each maintenance request and analyzing this data to find trends and opportunities to increase efficiency.

Maintenance Promotes:

Maintenance Setup:

Various Lookup Tables and Work Order Templates have been combined into one tab under System Administration Detail for Maintenance Setup.  This provides one central library view for setting up the various components behind Maintenance To-Do List Activities, Templates, Inspections and Work Orders.

 

This database wide Library is provided Bostonpost and can be customized to meet your needs.  On upgrade to v9.0, various Maintenance Setup tables, such as Locations, Items, Deficiencies, Tasks, Skills, Material Types and Location Types will be standardized to make it easier to get started using Maintenance and Work Order functionality right out of the box.  With predefined Locations, Items, etc., you now have a standard set of common points of interest for each property, community, building, unit, and amenity in your database.  You can then customize these predefined Locations, Items, etc. to meet the specific needs of your organization. For those customers already using Maintenance and Work Orders, your customization will be preserved.

 

As part of the Maintenance Detail, Work Order Detail and Maintenance Setup enhancements, the System Administration > Maintain Lookup Tables - Priority table has been removed.  Priority is now either: High, Normal or Low, and is now a direct attribute of a Work Order.  If you had created Work Orders with Priorities such as: Emergency, Urgent or Serious, they will be converted to “High” on upgrade to v9.0.  “Emergency” is now also a direct attribute of a Work Order Template.  If a work request is an emergency, then the Work Order can be created from a template that indicates that it is an emergency.

 

From the System Administration > Maintenance Setup tab, you will choose a Maintenance Setup table to maintain and the appropriate tasks will be available for each:

Community, Building, Unit and Amenity Maintenance:

The database wide Library that is provided Bostonpost and can be customized to meet your needs.  That database wide library is maintained at System Administration > Maintenance Setup.  From there you can customize the predefined Locations, Items, etc., and make the of common points of interest for each property, community, building, unit, and amenity in your database.  Then from the Community, Building, Unit & Amenity Maintenance Tabs, you can then customize these database wide set of Locations, Items, etc. to meet the specific needs of each area of your database.  This recognizes that each community,building, unit and amenity at your various properties can be different.  With the Maintenance Definition at each of these areas set, the employees will only see Locations, Items, etc. that they need to see.

 

Each of these areas have the Maintenance tabs that are applicable to their areas.  Each of Sub-Tabs for these location Maintenance Tabs under Community, Building, Unit and Amenity have been updated for the new Maintenance Detail and Work Detail.

Work Detail/Maintenance Detail:

Work Detail:

With 9.0, emphasis is being shifted from Work Order Line Items to the Work Order itself.  This is similar to how AP Invoices are currently tracked and maintained at Accounts Payable Detail, with the overall information of the AP Invoice (Vendor, Invoice #, Dates, Invoice Amount, and it’s status), and the AP Invoice’s Line Items (Vendor Account Holder, GL Expense Distribution and Line Item Amount).  Work Orders are now looked at in a similar way.  With this Work Order granularity, additional work flow, priority, reporting and status tracking of Work Orders (Schedule, Dispatch and Track Work) is now available.

In addition to Work Orders, emphasis is also placed on Inspections, which can be of various types that are performed on a regular/ongoing basis.  Inspections do not include work or material line items.  They are a collection of items to be checked.  If a problem is found during an inspection (an item failed), it will be addressed on a separate work order that can be created from the Inspection.

Printed Work Orders and Inspections will contain all the important details necessary for the party doing the work or inspection from a printed copy.

Many common/everyday Work Orders and Inspections are now created from Templates:

The Context in the Work Detail Tab Container is a specific Work Order or Inspection, and Context History will contain the Work Order and/or Inspection details of each of these that have already been viewed during your Property Manager session.  You can use the Find Work pop up to search for your Work Order or Inspection by its number, the community or company it was created for, its source (Resident Request, Inspection Deficiency, Staff Request or Recurring Maintenance), its priority (High, Normal or Low), and/or by the date it was reported, due, planned to start, closed, etc.  When Work Orders are attached to a Project, you can also search for those Work Orders by the Project ID or Project Description.

Maintenance Detail:

With 9.0, Work Orders and Inspections will be displayed in four To-Do List Activities depending on where they are in the Maintenance Work Flow.  The Detail Lists for each To-Do List Activity on this tab page is resizable vertically by clicking and dragging the top or bottom edge the data window or the bottom edge of the Property Manager application window.  This allows you to see more of the list of Work Orders and Inspections.  The columns in each To-Do List Activity are also resizable by clicking and dragging the right vertical edge of the data window.

 

When in the Maintenance Detail tab container, Context is governed by the Community, Management Company or Maintenance Company that you have selected.  Work Orders and Inspections will be listed in each To-Do List Activity for all authorized communities and companies for the user or for the Community, Management Company or Maintenance Company selected in Context.  Management and Maintenance Companies are now also included in the Context Bar for Accounts Payable Detail.

 

The Find Work Icon is available in the Maintenance Detail tab container and allows you to find specific Work Orders and/or Inspections.  Selecting a Work Order or Inspection from the results of your search will bring you to the Work Detail > General Information tab with the Work Order or Inspection in context.

 

You can also Find Work where it resides in the Maintenance To-Do List Activities by searching by its Work Order or Inspection Number.

 

Work Orders and Inspections in each of these To-Do List Activities will be limited to those for Communities the user is authorized to see.  Communities a user is authorized to see is defined for each employee at the System Administration > Employees tab.

New Building Detail Tab Container:

As part of the enhancements related to Maintenance Detail, Work Order Detail and creating work orders for buildings in a community, a new Building Detail tab container has been added with the related Building Context Bar.  Details about a community’s building, units and amenities that are included on the Community Detail > Facilities tab are also included here, along with Maintenance History, Task Tracking, Item Tracking and Maintenance Definition for the Community/Building selected in Context.  On upgrade to 9.0, Locations that were included under Community Detail > Maintenance that belong under Building Detail > Maintenance will be moved from Community Detail to Building Detail.

New Community Detail > Program Groups Tab:

The old Community Detail > Program Info Tab has been split into 2 new tabs under Community Detail.  Parameters that apply to Funding Program Group Details (details that apply to all funding programs in a group) have been separated from Funding Program Details (details that only apply to one funding program in a group).

 

Service Provider Subsidy Receivables:

If you have services provided to tenants in a community that are paid for by an outside agency, you now have the ability to setup Subsidy Receivables (either one-time or scheduled) to receive payments from these outside agencies for the benefit of tenants of the community.

Required Setup:

Dealing with Broken Leases:

A new parameter has been added to the Community Detail > Rent tab where you can select a Broken Lease Method for each Funding Program Group of a Community. The Broken Lease Method will define what move-out accounting should occur and how the remaining rent through a household’s lease obligation should be billed.

 

The default selection for this parameter is <None> where no special accounting occurs when a lease is broken (pre-9.0 in Property Manager).  With this enhancement, one method is available.  If this method doesn’t meet your needs, please contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 to work with you in creating a new method.

 

Charge Balance at MO, Rebate if Rented - This method will charge rent to the moved-out household through the remaining term of their lease.  If the unit is rented again before the lease term is up, this billing will stop and any excess monies paid will be refunded back.

Resident Screening - Rent Grow:

The Run Resident Screening for Selected Entry task on the Occupancy and Compliance Detail > Manage Vacancies tab and the Household Detail > Waitlist tab is now available for customers who use Rent Grow for resident screening.  With Rent Grow, there are Group Results, as well as results for each applicant in the group the resident screening request was run for.

 

Rent Grow allows you to update certain information in a screening request with 7 days of the original submission and resubmit the request at no charge.  To facilitate this, a new task was added to the Household Detail > Waitlist tab to Correct and Resubmit Resident Screening.  This task is only available for Rent Grow and only for 7 days after the original request was made.

 

The Export Type for Rent Grow is setup at the System Administration > Export Setup tab using the Create New Export task.

AP Invoice Import from a File

A new task has been added to the Accounts Payable Detail > General tab called Invoice Import, which allows you to import one or more AP Invoices into Property Manager from a file.  Currently, 2 formats are available:

 

Minor Enhancements:

New Windows/Tasks for Security:

IMPORTANT:

Following are new tabs and tasks for which your organization’s System Administrator must set security before they will be available in Property Manager and in Task lists.  This is set on the Property Manager > System Administration > Define Access Tab.

 

Found in Path on Define Access Tab

Task Name

Household Detail > Waitlist Tab

Correct and Resubmit Resident Screening

Community Detail > Contract Tab

View Occupancy Transaction Journal

Community Detail > Maintenance > Task Tracking

New Tab for v9.0

 

Community Detail > Maintenance > Item Tracking

New Tab for v9.0

 

Community Detail > Maintenance > Work Order Templates

New Tab for v9.0

 

Community Detail > Maintenance > Inspection Templates

New Tab for v9.0

 

Community Detail > Maintenance > Recurring Calendar

New Tab for v9.0

 

Building Detail

New Tab container for v9.0

 

Building Detail > General Information

New Tab for v9.0

 

Building Detail > Facilities

 

New Tab for v9.0

Add Building

Remove Building

Add New Units

Building Detail > Maintenance > Maintenance History

New Tab for v9.0

Create New Work Order

Building Detail > Maintenance > Task Tracking

New Tab for v9.0

 

Building Detail > Maintenance > Item Tracking

New Tab for v9.0

 

Building Detail > Maintenance > Maintenance Definition

New Tab for v9.0

 

Unity Detail > Maintenance > Task Tracking

New Tab for v9.0

 

Unity Detail > Maintenance > Item Tracking

New Tab for v9.0

 

Amenity Detail > Maintenance > Maintenance History

New Tab for v9.0

 

Amenity Detail > Maintenance > Task Tracking

New Tab for v9.0

 

Amenity Detail > Maintenance > Item Tracking

New Tab for v9.0

 

Amenity Detail > Maintenance > Maintenance Definition

New Tab for v9.0

 

Accounts Payable Detail > General Information

Invoice Import

Maintenance Detail

New Tab container for v9.0

 

Maintenance Detail > General Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New Tab for v9.0

Create Work Request

Create Work Order

Create Related Work Order

Create Project

Create Inspection

Purchase Material

Schedule Selected Work Orders

Maintain Selected Work Order

Cancel/Deny Selected Work Order

Dispatch Work

Reschedule/Reassign Work

Batch Reschedule Work Orders

Close Selected Work Order

Record Status for Selected Work Order

Split Selected Work Order

Record Inspection Results

Maintenance Detail > Recurring Calendar

New Tab for v9.0

 

Work Detail > General Information - Work Order or Inspection

 

 

 

 

 

 

 

 

 

 

 

New Tab for v9.0

Create New Work Order

Create New Related Work Order

Change Work Order Number

Correct Selected Work

Hold Selected Work

Release Hold on Selected Work

Schedule Work

Reschedule Work

Dispatch Work

Close Selected Work Order

Cancel Selected Work

Record Status for Selected Work Order

Record Inspection Results

Split Selected Work Order

Work Detail > Additional Checks

New Tab for v9.0

 

Work Detail > Time Tracking

New Tab for v9.0

Maintain Time Tracking

Work Detail > Billing

New Tab for v9.0

 

Work Detail > Attachments

New Tab for v9.0

 

Work Detail > Project

New Tab for v9.0

 

Work Detail > Transactions

 

New Tab for v9.0

Add New Work Order Transaction

Edit Selected Work Order Transaction

Delete Selected Work Order Transaction

Vendor Detail > Vendor Locations Tab

Delete Selected Vendor

Vendor Detail > Vendor Invoices Tab

New Tab for v9.0

 

System Administration > Employees Tab

Maintain Maintenance Crew

System Administration > Define Access Tab

Activate/Inactive Roles

System Administration > Accounting Setup - Export Information Setup

Maintain Send Bill To

System Administration > Maintenance Setup Tab

 

 

 

 

 

 

New Tab for v9.0

Add Material

Maintain Selected Material

Delete Selected Material

Add a Template

Add an Inspection Template

Modify Selected Template

Modify Selected Inspection Template

Delete a Template

Employee Calendar > Regular Work Hours

New Menu Item & User Object for v9.0

Maintain Regular Work Hours

Employee Calendar > Scheduled Time Off

New Menu Item & User Object for v9.0

Maintain Calendar for Selected Date