Waitlist tab Tasks Correct and Resubmit Resident Screening
Rent Grow allows you to update certain information in a screening request with 7 days of the original submission and resubmit the request at no charge. Use this task to Correct and Resubmit Resident Screening. This task is only available for Rent Grow and only for 7 days after the original request was made.
This task will only be available if you have created a Rent Grow Export at the System Administration > Export Setup tab.
This task will only be available within 7 days of the original screening request.
Household Detail Waitlist tab Tasks Correct and Resubmit Resident Screening
From the Household Detail > Waitlist tab, select the appropriate waitlist entry and begin the task.
All entries that were made on the original screening request will be displayed. Make all necessary changes.
Select the Report Name from the drop down list.
Report Names represent Report Packages created in Rent Grow. A Report Package is the package of reports you want to run against the persons for whom the Resident Screening task is being run. For example, a Report Package could be Credit & Criminal Check, Credit Check Only or Criminal Check Only.
Report Packages are added to Property Manager at System Administration > Maintain Lookup Tables - Resident Screen Reports.
For Expected Unit Information enter:
Monthly Rent - enter the amount of the expected monthly rent amount. This is the portion the household is expected to pay if they move in, excluding the any subsidy they may receive.
Subsidy - If this household is to receive subsidy if they move-in, select the Subsidy parameter and enter the amount of assistance they may receive.
Lease Months - Enter the number of months for the expected Lease Term.
Security Deposit - Enter the amount of the expected security deposit the household is expected to pay if they move in.
Under Applicants to Include, select each member in the household that this resident screening should be run for, and then enter the following for each member/applicant:
Monthly Gross Income - Enter the amount of what their current monthly gross income is.
Current Rent - Enter the amount that they are paying in rent in their current apartment.
Enter zero if the member/applicant is not currently paying any rent.
Consent Obtained - Select this parameter to signify that you have received consent to run this resident screening for the selected member/applicant.
Current Address - The "Use Household Address" parameter to use the member/applicant's current address that was entered during the prospect/application process is selected when you start this task, but you can deselect this parameter to enter another address to use in this resident screening submission.
After all the information has been entered, click Next.
If any of the required information is missing, you will receive an error message telling you to complete the required information.
Enter the Resident Screening Logon information to submit this resident screening to Rent Grow and click OK.
After the login credentials have been verified, an XML Request is submitted to Rent Grow.
Once the resident screening has been successfully submitted to Rent Grow, you will see the Resident Screening Results.
From this step in the task, you can click on any of the links for the Rent Grow Reports available to you.
Once you have completed browsing the Resident Screening Results and have printed all the necessary reports, click Next.
Record the Results for this resident screening
Decision - set the decision to:
Pending - if the ultimate credit decision cannot yet be made, set the decision to pending.
Approved - if you are ready to approve this household in regards to their resident screening, select approved.
Rejected - if resident screening results are such that the household is not acceptable, select rejected.
No matter which decision is made, you are required to enter a note in regards to this decision.
If a previous resident screening has been run for the household, the Screening History will show the results for all previous submissions.
You can set the view of the Screening History to be for screening requests for the selected waitlist entry only or for all screening requests of the household.
After the results have been recorded, click Finished if you are done or click Next. to apply this screening request to other waitlists the household is on.
Select each Waitlist Entry to apply this screening results to.
For each Screening Request in History, you can double-click the View link to see that request in CoreLogic or Rent Grow again.
Click Finished.
