Refund Utility Reimbursements

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This task is used to clear the utility reimbursement open items from the household Receivables tab of negative renters.

Bostonpost Financials, MRI Web Service and QuickBooks customers can enable this process to create Tenant A/P Invoices directly to your accounts payable system.  When the Tenant Payable Interface is enabled at System Administration > Accounting Setup - Export Information Setup, no GL Entries are created directly.  Instead an Accounts Payable Invoice is created and loaded to your accounts payable application.

Prerequisites:

How do you get here?

Accounting Detail General Information Tab Select the To-Do List Refund Utility Reimbursement Activity Select the community from the context bar drop-down list Tasks Refund Utility Reimbursements

or

Accounting Detail Disbursement Tab Tasks Refund Utility Reimbursements

To Refund Utility Reimbursements:

  1. Enter the Effective Date for the refund - this will be the effective date of the GL entry that is created as well as the event date for the Refund Credit events in Event History in each of the households.

  2. Use the Select All and Deselect All links to make selections on which Utility Reimbursements to refund.  You can also select and deselect each row individual by clicking the check box at the beginning of each row.

  3. Click Next.

An Overall Status window will pop up with a Passed or Failed message.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close

  1. You will have the option to print a Refund Utility Reimbursement Report.  To do this check the box next to the document name and specify the number of copies you want.

  2. Click Finished to send the report to your printer.

 

Frequently Asked Questions:

Q. What if I refunded an amount for a tenant who should not be a Negative Renter?

A. Highlight the Refund Credit event in the household Receivables tab and choose the Reverse Selected Event task.  Then correct the certification on the Transactions Tab so the tenant is no longer a negative renter..

Q. I have a few tenants for which I refunded their Utility Reimbursement individually in the past, with different dates.  How do I clear those so I can run this task for the current ones?

A. You can refund those utility reimbursements individually in the household Receivables tab by choosing the Refund Selected Receivable task and entering the correct refund date for each.

Related Topics:

Household Receivables Tab

Maintain Refund Credit Payment Information

Reverse Selected Event

Transactions Tab

Maintain Export Vendor ID - Accounting Detail > Disbursement Tab

Maintain Export Vendor ID - Household Detail > General Tab