This task is used to undo the closing of the selected work order. Prior to accessing this task, you must select the closed work order in context on the Find Work window. This task can only be used for work orders with work line items. This task is currently not available for material only work orders that were created using the Purchase Material task.
Note
You cannot undo the closing of a work order if an associated work order line item has been included on an AR invoice using the Create AR Invoice task or an AP invoice using the Receive Invoice task.
To undo the closing of a work order, follow these steps:
1. Go to Work Detail > General Information.
2. Go to Work Order Summary > Undo Close Work Order.
3. Select the Are you sure that you want to re-open this work? check box.
4. Click Finished. The status of the work order is updated to open, and it can be found in the Track Work To-Do List Activity on the Maintenance Detail > General Information tab.