Tenant - Deposits Only

Select this option to process tenant payments that are made by cash, check, credit card, money orders that can be applied to deposits only.  This batch type is only available when the at System Administration > Maintain Lookup Tables - Business Constants, "Separate Payment Batches for Receivables and Deposits" are required.  These payment batches should match your bank deposits.

Payment Batch Detail

  1. Batch Date and Batch Type will be pre-filled with the information you entered on the Start Payment Batch screen.

  2. Batch Owner and Batch Description will default to the information you entered on the Start Payment Batch screen, however you can change them here.

  3. Default Community: This will default to <All Authorized Communities> and only active communities will appear in the drop-down list.  Depending on your company's policies and procedures you may deposit payment batches for multiple communities together, in which case you must leave this field at the default.  Selecting a community will prevent you from receiving money for another community in the batch.

  4. Default Payment Method:  You may select a default payment method for this payment batch.  For example, if you have mostly checks in your bank deposit select Checks from the drop-down list.  You will still have the option of changing the method for individual payments once you proceed to the Add/Edit Payment screen.

  5. Total Amount:  Enter the total deposit amount for the payment batch.

  6. Click Next.

Include Unbatched Payments

  1. This screen will list any unbatched payments that were applied to deposit due open items or left as unapplied deposits that were received at the household level through the Receive Tenant Payment task in order to provide the tenant with a receipt.  Check the box in the Add? column next to any of the payments that are in this bank deposit and should be included in the payment batch.

  2. Click Next.

Add/Edit Payment

  1. This screen is where you will enter each payment.  There are three ways to find a household:

  1. Payment Method: If you chose a default payment method in the previous screen it will appear in this field, however you can select a different one by clicking the drop-down list.

  2. Check/EFT/Money Order Nbr:  If you selected check, EFT, or money order as the Payment Method you must enter the check, EFT,  or money order number in this field.  If you selected ACH or cash as the payment method this field will not appear.

  3. Amount: Enter the total amount of the payment.

Once you enter an amount in this field all deposits due from this tenant will be listed in the Receivables section in the middle of this screen.

  1. Memo: If you entered a Batch Description when starting the batch this field will default to that description.  You may enter a different memo.  This field is optional.

  2. If a household has had a Financial Warning Note added to their Notes Tab, a Household has Financial Warnings message will be displayed on the Add/Edit Payment window along with a link to display text of the Financial Note.

  3. If a household is in process of eviction, you will see the message Eviction in Progress.  This message will be displayed for a household as soon as they've been Sent a Notice to Quit from the Occupancy and Compliance Detail > Legal tab or the Household Detail > Legal tab.

  4. Receivables

  1. When you are satisfied the payment is applied correctly and the Credit field is $0.00 click Save & New to enter the next payment and repeat from step 8 for each payment until all tenant payments to be included in the batch are entered.

  2. When you have entered all payments to be included in the batch click Next.

Review Payment Batch

  1. Review the payment batch for accuracy and verify the Total Payments and Total Allocated match.  You can make changes to the payments using the Add Pmt, Edit Pmt, and Delete Pmt buttons.

  1. When you are ready to process the batch click Next.

Process Payment Batch

  1. This screen will display pre-processing messages about the payment batch and will indicate if the batch is ready to be processed, or if there are errors that need to be corrected.

  1. If there are errors click Prev to return to the Review Payment Batch screen and make corrections.  If the batch is ready to be processed click Next.

  1. A pop-up window will appear stating the payment batch is ready to be processed.  Do you want to process this payment batch now?

Click Yes, No or Cancel.

If you click Yes:

If you click No:

If you click Cancel:

  1. If any of the households are in the Eviction Process for non-payment of rent and a payment is being applied against their outstanding rent, select the Legal Resolution for each household listed.  This will create a legal transaction on each household's Household Detail > Legal tab indicating that their eviction has been resolved.

Back to Start New Payment Batch

Related Topics:

Receive Tenant Payment

Continue Processing Selected Batch

Delete Selected Batch

Adjust Posted Payment

Reverse Selected Event