FAQ After building a HAP:

 

• What information should I collect if I need Bostonpost assistance when reconciling my HAP?

• What should I check on my HAP request before I store it to make sure it is correct?

• Why do I have to reconcile my transmitted HAP with the CA Revised HAP?

• What feedback can I get about my transmitted HAP Request?

• What tasks do I use to revise the transmitted HAP to match the CA's revisions?

• What do I do if the CA revised my HAP and the regular assistance for a unit does not match what I requested?

• What do I do if the CA revised my HAP and did not agree with the adjustments I requested?

• What do I do if the subsidy amount is incorrect on the certification that was included on my HAP?

• What do I do if the subsidy amount is blank or incorrect for a unit that should receive subsidy?

• Where can I get more background information?