TRACS Tab Special Claims Tab highlight the schedule Tasks Log Receipt of a Special Claim
This task is used to record the HUD response to a special claim request schedule you sent. From this task you will document whether the special claim has been Approved, Adjusted, or Denied by HUD.
The claim must have been created in Property Manager using the Add New Special Claim task from the Unit Detail > Special Claims tab or the Occupancy and Compliance Detail > General tab.
The claim must have been included on a Schedule of Special Claims that was created in Property Manager, using the Create Schedule of Special Claims for Mailing task.
Occupancy and Compliance Detail TRACS Tab Special Claims Tab highlight the schedule Tasks Log Receipt of a Special Claim
Enter the HUD Response Date.
Enter the name of the HUD Contact Person.
Select the Status of the Special Claim(s).
Select the HUD Payment Method.
Enter the HUD Claim ID.
Click Next.
For each claim on the schedule:
Select the status.
Enter any notes.
If the amounts were adjusted enter the approved amounts in the Amt Approved box(es).
If you did not enter the Claim ID on the previous screen enter it now.
Click Finished.
For each claim an Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
Undo Receipt of a Special Claim
Add New Special Claim from the Unit Detail
Add New Special Claim from the Occupancy and Compliance Detail