TRACS Tab Special Claims Tab highlight the schedule on the top of the screen highlight the claim on the bottom half of the screen Tasks Undo Receipt of a Special Claim
This task is used to undo the receipt information for a special claim for which you have already logged receipt in Property Manager using the Log Receipt of a Special Claim task.
Occupancy and Compliance Detail TRACS Tab Special Claims Tab highlight the schedule on the top of the screen highlight the claim on the bottom half of the screen Tasks Undo Receipt of a Special Claim
The details of the special claim will be displayed with the following message:
All HUD response information will be deleted and the status of this special claim will be set back to 'Requested'.
Click Finished to proceed with undo.
An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
Log Receipt of a Special Claim
Add New Special Claim from the Unit Detail
Add New Special Claim from the Occupancy and Compliance Detail