Special Claims Tab Tasks Add New Special Claim
This task is used to create a special claim for a vacancy period (a new household has moved or transferred into the previously vacant unit) or unpaid Rent/Damages for a previous tenant in the selected unit, in order to include it on a Schedule of Special Claims to be printed and mailed to HUD/Contract Administrator for approval.
The Maintenance End Date (the day before the unit was available to be rented again) must have been entered on the Occupancy and Compliance Detail> Unit Turnovers tab or the Community Detail > Unit Turnovers tab.
A claim will not be valid until you have refunded any Security Deposits that were on hand on the Household Detail > Accounting > Deposits Tab.
A vacancy claim cannot be added where the former tenant in the unit was a market renter and the assistance was terminated with the Termination Code TI = TTP equals/exceeds gross rent.
An unpaid rent and damages claim cannot be added where the assistance that a former household was receiving was given to another household in the community effective the day after the move-out of the former household.
Unit Detail Special Claims Tab Tasks Add New Special Claim
Select the Type of Special Claim, and then click Next.
If you selected the Regular Vacancies claim type, any vacancy periods from the last 180 days will be displayed. Select the valid vacancy period for which you want to create the special claim.
If you selected the Unpaid Rent/Damages claim type, any former households from the last 180 days will be displayed. Select the former household with unpaid charges for which you want to create the special claim.
The current balance is computed as a balance as of a date and cannot be computed correctly when write-offs occur on the same date as other events of a household. If this occurs, you will get the message ”Claim cannot be computed when write-off events occur on the same date as other events.”
Unpaid Damages is calculated from open items that are created with Charge Type that has an Internal Type of "Damages". If a Damages charge type is created using the "Miscellaneous" Internal Type, then it won't be included (System Administration > Accounting Setup - Charge Type Setup - Insert Charge Type).
If you selected the Unpaid Rent/Damages claim type, enter the security deposit due and collected.
The HUD special claims form will appear in the window. If you want to print a copy of the form click the printer icon in the toolbar.
Click Finished to save the form.
An Overall Status window will pop up with a Passed or Failed message.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
The special claim will appear in the Occupancy and Compliance Detail -> TRACS Tab ->Special Claims Tab for the appropriate contract, so you can include it in a schedule of special claims to be printed and sent to HUD/Contract Administrator.
Create Schedule of Special Claims
Occupancy and Compliance Unit Turnovers Tab