Accounting Tab Receivables Tab highlight the receivable you want to correct in the Open Items section Tasks Correct Billing for Selected Receivable
This task is used to modify the amount of a specific charge without changing the GL Offset. If you need to modify the GL Offset, you need to use the Adjust Billing for Selected Receivable Task.
If you need to make adjustments to the receivable balances that are exceptions to a billing schedule with this task, these will be recorded in event history as "Receivable Adjustments". If you ever maintain this schedule, that task will not look at these Receivable Adjustments when evaluating the schedule. If this Receivable Adjustment should be evaluated by the schedule, do not use this task. Instead use the Maintain Selected Scheduled Receivable task.
This task is available only for transactions that are not related to a certification. If you need to correct rent or subsidy you must modify the certification and that activity will correct the billing.
Household Detail Accounting Tab Receivables Tab highlight the receivable you want to correct in the Open Items section Tasks Correct Billing for Selected Receivable
The following fields will be pre-filled by the system and appear in gray, as they cannot be changed.
Due Date
Amount Due
Community
Apt. Nbr
Charge Date
Receivable Type
GL Account
GL Offset Account
Amount: Enter the amount of the change. If you wish to decrease the amount, enter a minus sign before the amount. (The debit and credit accounts will be reversed from what is displayed for a negative adjustment.) After you have entered the amount hit the Tab key on your keyboard or click your mouse in the Note field, and the New Amount after this adjustment will be displayed. If it is not what you expected, correct the adjustment amount.
Note: You may enter a note of explanation. This field is optional.
Click Finished.
An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
The adjustment event will appear in the Event History as a Receivable Adjustment and the Open Item will be updated to show the new amount.
This task can be tricky, so if you do not see the end result you were expecting you may want to contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
Adjust Billing for Selected Receivable