Adjust Selected Receivable

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This task is used to modify the amount of a receivable open item and determine the GL Offset for that change.  If you find this task is not available, it may be due to the security settings your System Administrator has defined.  Alternatively, you may use the Correct Billing for Selected Receivable task to modify only the amount of the receivable open item.

 

If you need to make adjustments to the receivable balances that are exceptions to a billing schedule with this task, these will be recorded in event history as "Receivable Adjustments".  If you ever maintain this schedule, that task will not look at these Receivable Adjustments when evaluating the schedule.  If this Receivable Adjustment should be evaluated by the schedule, do not use this task.  Instead use the Maintain Selected Scheduled Receivable task.

Prerequisites:

How do you get here?

Household Detail Accounting Tab Receivables Tab highlight the receivable you want to adjust in the Open Items section Tasks Adjust Selected Receivable

To Adjust a Receivable:

The following fields will be pre-filled by the system and appear in gray, as they cannot be changed.

Due Date

Amount Due

Community

Apt. Nbr

Charge Date

Receivable Type

GL Account

Enter the following information:
  1. Amount: Enter the amount of the change.  If you wish to decrease the amount, enter a minus sign before the amount.  (The debit and credit accounts will be reversed from what is displayed for a negative adjustment.)  After you have entered the amount in the amount box and hit the tab key, the New Amount that will result after this adjustment will be displayed.  If it is not what you expected, correct the adjustment amount.

  2. GL Offset Account: Choose the appropriate account from the drop-down list.  This is the account that the adjustment amount will impact.  The other side of the entry is always Accounts Receivable - Tenant.

  3. Note: You may enter a note of explanation.  This field is optional.

  4. Click Finished.

An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

Expected Result:

The adjustment event will appear in the Event History as a Receivable Adjustment and the Open Item will be updated to show the new amount due.

Related Topics:

Correct Billing for Selected Receivable

Writeoff Selected Receivable Balance

Refund Selected Receivable