Writeoff Selected Receivable Balance

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You can use this task to write off an outstanding receivable balance that you are not going to collect from the tenant.

Note

Before writing off a balance, in Charge Type Setup, the Writeoff General Ledger account number must be assigned to all charge types that you want to write off.

If you want to write off a credit balance, you must use the Apply Credit task first to apply the credit to any outstanding receivables, and then write off the remaining balance.

 

To write off a receivable balance, follow these steps:

1.         Go to Household Detail > Accounting Tab > Receivables Tab.

2.         In the Open Items section, highlight the receivable balance that you want to write off.

3.         Go to Tasks > Writeoff Selected Receivable Balance.

4.         The following fields are populated by the system and cannot be modified:

        Due Date—Displays the date on which the balance was due.

        Amount Due—Displays the amount of the balance.

        Community—Displays the community.

        Apt. Nbr.—Displays the apartment number

        Receivable Type—Displays the receivable type.

Note

The GL accounts for write-offs of the receivable type are displayed beneath the Amount field.

 

5.         Review or complete the following fields:

        Charge Date—Defaults to the current date. You can enter or select a different date. You cannot enter a future charge date.

        Amount—Defaults to the full amount of the selected item. The amount is shown as a credit. You can change the amount if you want to write off a portion of the balance.

        Note—Indicates that the item is a write-off. You can edit the note.

6.         Click Finished. The write-off event appears in Event History, and the receivable balance no longer appears as an open item.

Related Topics

         Apply Credits on the Receivables Tab