Accounting Tab Receivables Tab highlight the credit balance in the Open Items section Tasks Refund Selected Receivable
This task is used to remove credit open items from the tenant ledger by reflecting a refund to the tenant. It will remove the open item and credit the Tenant Refund Payable account that was defined during the set-up process. The task is designed with the assumption that the accounting department will cut the check from whatever system is used for Accounts Payable and debit the Tenant Refund Payable account to clear it.
For Bostonpost Financials, MRI Web Service and QuickBooks customers, these refund tasks will create Accounts Payable Invoices for tenants directly to your Accounts Payable System. To turn on this functionality, you need to "Enable Tenant Payable Interface" at System Administration > Accounting Setup > Export Information Setup. When the Tenant Payable Interface is enabled, no GL Entries are created directly. Instead an Accounts Payable Invoice is created and loaded to your accounts payable application.
For Bostonpost Financials and QuickBooks customers, you can also enable New Vendors to be created in Accounts Payable automatically for tenants that are not in Accounts Payable. They will be added through these refund tasks. This setting is made at System Administration > Maintain Lookup Tables - Business Constants.
There must be a credit balance in Open Items to be refunded.
Household Detail Accounting Tab Receivables Tab highlight the credit balance in the Open Items section Tasks Refund Selected Receivable
The following fields will be pre-filled by the system and appear in gray, as they cannot be changed.
Due Date
Amount Due
Community
Apt. Nbr
Receivable Type
GL Offset Account
Charge Date: The system will pre-fill this field with the current date, however you may select any date prior by entering the date or selecting it from the drop-down calendar. You cannot enter a future charge date.
Amount: The system will display the full amount of the credit by default, but you may enter a lesser amount to refund.
Note: You may enter a note of explanation. This field is optional.
If you are a Bostonpost Financials, MRI (using the MRI Web Services export type) and QuickBooks Customer and have enabled the Auto Create AP Vendors under System Administration > Maintain Lookup Tables - Business Constants, Vendors will be automatically created in Bostonpost Financials Accounts Payable for those vendors
If you are a Bostonpost Financials, MRI (using the MRI Web Services export type) or QuickBooks Customer and have not enabled the Auto Create AP Vendors, you will not be able complete this process until the Tenants have been created as Vendors in your Accounts Payable system and those Vendor IDs have been added to these Households in Property Manager.
Click Finished.
An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
The Refund Credit event will appear in Event History and the Open Item will be reduced by the amount of the refund if partially refunded or will no longer appear as a balance due if fully refunded.
