You can use this task when an amenity was returned by the household in error. This task reverses the Return Amenity task and returns the corresponding balance schedules and open items that were reversed by the task. This task also reverses any vacancy amounts that have been charged for the returned amenity.
To cancel the return of an amenity, follow these steps:
1. Go to Household Detail > Additional Info Tab.
2. Go to Tasks > Cancel Return Amenity.
3. Check off to confirm the canceling the return of the amenity.
4. Click Finished.