This task is used to transmit TRACS files that have not been transmitted to HUD/Contract Administrator yet. It can also be used to retransmit TRACS files that have already been transmitted to HUD/Contract Administrator, but were not received on their end.
Occupancy and Compliance Detail select the community in the context bar TRACS Tab HAP Requests Tab Transmit/Retransmit TRACS Files Selected Item
Define the search criteria, and click Refresh to find the HAP Request, Baseline File, or Single Tenant File that contains the TRACS file(s) you want to transmit/retransmit.
Select the file by clicking on it.
Click Tasks and select Transmit/Retransmit TRACS Files in Selected Item.
From the list of TRACS files select the file(s) to transmit by checking the box(es) in the Select column.
The Destination field will then be available for you to select where you want to transmit the file(s). Click in the destination field to activate the drop-down list and click the drop-down arrow to select the destination for file transmission.
NOTE: The transmit method destinations are defined in System Administration -> Maintain Lookup Tables -> HUD Transmit Method.
You will also have the option here, to send a single PDF file containing the HUD-52670 and HUD-52670-A Part 1, to any email address. This email will be sent from your local computer/email address, with the PDF file as an attachment. In the Destination field enter the email address to which you want to send the PDF file. The subject and body of the email will detail the forms that are attached to the email. After the PDF files are created and the email is sent, the PDF files are deleted from Property Manager, but you can check the message in your email outbox/sent folder to see the contents of the files.
The email address to send the PDF can be defaulted for each HUD Contract. The email address selected in the Admin E-Mail drop down list on the Community Detail > Contract tab will be the default. This drop down list is populated from System Administration > Maintain Lookup Tables - Admin E-mail Address.
If you have not installed PDF support you will receive an error message directing you to the Property Manager Help Menu to install it. Before being able to print PDF files you will need to download and install "AFPL Ghostscript" software. This software is not supported or distributed by Bostonpost, but a free download is available from the internet. The Help Menu includes a PDF Support submenu that will assist you with installing the necessary components, verifying installation, and producing a sample PDF document. The initial installation will require administrator rights on the local computer. Note that PDF support is optional. Please read all instructions/notes carefully before installing this software.
Click Next. A TRACS Logon will popup. Enter your WASS ID and Password and click OK to transmit the file(s). Click Cancel if you are not ready to transmit at this time.
If you have already successfully transmitted a file, the WASS ID Logon popup will not appear. After a successful connection, this WASS ID and password will be saved for the current session only. If you close Property Manager completely and come back to transmit files, you will be required to re-enter your WASS ID. It's a recommended to log off Property Manager when you are not at your desk to prevent others from transmitting files under your WASS ID.
If your WASS ID/Password is incorrect, you will get the following message:
You have entered an invalid WASS ID/Password. From the Confirm Transmission tab, you can click on <<Prev and try again.
Please be aware that this ID and password are case sensitive.
If it has been 60 days or more since you last changed your password, go to https://hudapps.hud.gov/HUD_Systems/ to renew your password.
If you can successfully connect to Secure Systems with your WASS ID and still encounter this problem, contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
Here is the HUD link for the explanation of Password Expiration and what a valid password can be: http://www.hud.gov/offices/reac/support/reasyst_pw.cfm.
If you receive the following message you will need to contact the TRACS helpdesk to obtain "iMAX Webservices" access for you WASS ID:
SOAP Exception:
The request failed with HTTP status 403: Forbidden.
Your WASS ID does not have access to IMAX webservices. Contact their helpdesk at 1 800 767 7588 or by sending an email to either helpdesk email address Tracs_hotline@hud.gov or TRACS@hud.gov to request access.
From the Confirm Transmission step of the task you can review the status of the files that were just transmitted, as well as those that failed to transmit.
Clicking the Printer icon will print out this list.
Click Prev to attempt to transmit any files that failed to go. OR
Click Finished to complete the task.