Return Application

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This task is used to return an application due to missing or incomplete information.

Prerequisites:

How do you get here?

Household Detail General Tab Tasks Return Application

To Return an Application:

  1. Select the application to return by clicking the check box next to the appropriate waitlist entry(s).

  2. Select a reason for the return by clicking the check box.  Return Reasons with a red asterisk (*) require you to enter more information into the Additional Information field.

  3. Click Next.

An Overall Status window will pop up with a Passed or Failed message.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

  1. Select any available documents you want to print by checking the box next to the document name.

  1. Specify the number of copies you want for each document.

  1. Click Finished.

  2. A pop-up message will appear stating "You have successfully returned the selected waitlist entry(s).  Click OK.

Related Topics:

Send New Application

Process Application

Update Application

Reject Application