This task is used to return an application due to missing or incomplete information.
The application must have been sent in Property Manager using the Send New Application task.
Household Detail General Tab Tasks Return Application
Select the application to return by clicking the check box next to the appropriate waitlist entry(s).
Select a reason for the return by clicking the check box. Return Reasons with a red asterisk (*) require you to enter more information into the Additional Information field.
Application Return Reasons are created and maintained at System Administration > Maintain Lookup Tables - Application Return Reason.
Click Next.
An Overall Status window will pop up with a Passed or Failed message.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
Select any available documents you want to print by checking the box next to the document name.
You can also use the Select All and Deselect All links to help in making your selections.
Documents included in the "Applications: Return" Document Group (System Administration > Maintain Documents - Maintain Document Groups) will be included in the list of available documents.
Specify the number of copies you want for each document.
You can preview many of the documents in Microsoft Word, make changes, and print them within Microsoft Word by clicking the preview icon.
Click Finished.
A pop-up message will appear stating "You have successfully returned the selected waitlist entry(s). Click OK.