Refund Overage

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This task is used to ”clear” Overage Open Items from the Household Detail > Accounting > Subsidy tab of households who pay more than gross potential.  Generally, Overage Open Items are included in a Subsidy payment batch on the Accounting Detail > Payments tab when the funding program provides subsidy.  Overage is netted against Subsidy received to come down to the net payment received from the agency.

Prerequisites:

How do you get here?

Accounting Detail General Information Tab Select the To-Do List Refund Overage Activity select the community from the context bar drop-down list Tasks Refund Overage

or

Community Detail Accounting Tab Tasks Refund Overage

To Refund Overage:

  1. The screen will list all tenants in the selected community with Overage Income to be refunded, it will include all months outstanding.

  2. Select the tenants that you want to refund overage for by checking the boxes in the select column or you can choose Select All button to refund all overage listed.

  3. Click Next.

An Overall Status window will pop up with a Passed or Failed message.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

  1. Select any available documents you want to print by checking the box next to the document name.

  2. Specify the number of copies you want for each document.

  1. Click Finished.

Frequently Asked Questions:

Q. I used this task when I should have deducted the amount from my assistance payment.  How can I fix this?

A. You will need to reverse the Refund Credit events in each household.  Once all events are reversed receive your USDA payment and deduct the overage from the amount paid in the appropriate fields in the payment batch.

Related Topics:

Reverse Selected Event