Reversing an Event other than a Payment

Reversing an event other than a payment, such as Billing, Billing Correction, Apply Credits, Refund Credit, or Transfer Deposit, will "undo" the event and a reversing GL entry will be created to offset the GL entry that was created when the event was recorded.

  1. Note: You may enter a note of explanation.  This field is optional.

  2. Click Finished.

An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

Expected Result:

The event that has been reversed now appears with << next to the event date, indicating that it has been reversed.  A pending GL entry has been created and will appear in the Pending GL Batches view on the General Ledger Tab of the Accounting Detail, that offsets the GL entry of the original event.

Frequently Asked Questions:

Q. The Rent/Subsidy billing in the household does not look correct to me, how can I correct it?

A: The Rebill Household task will check that all Rent and Subsidy billing matches the scheduled items and the certifications on the Transactions tab of the household, and will create any necessary billing corrections.

Related Topics:

Reversing a payment event on the Receivables or Deposits Tab

Reversing a payment event on the Subsidy Tab

Rebill Household