To-Do List - Authorize Overrides:

 

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Households appear in this activity if overrides were selected when scheduling the move-in/transfer.  The authorization of overrides can be done by whoever has access to the task under System Administration > Define Access.

 

Household's that are waiting for the override to be authorized will have a Activity / Notes item on their Household Detail > General tab saying "Movein is awaiting Approval of Override".

 

When in the Scheduled Move-In/Transfer task on the Occupancy and Compliance Detail > Manage Vacancies or Household Detail > General tabs, the user is required to enter a comment in the Waitlist Comment field when an Override has been selected.

 

If the Override is Approved, the household will move on to the verify step of the move-in process and the user can continue with the move in. If it is rejected, another applicant will need to be selected for move-in.  If the overrides are rejected, the household will move to the Certify Move-In/Transfer activity with an indicator saying that the move-in/transfer failed due to the overrides not being authorized.