Refund Credits

If the user performing this task does not have access to the Refund Selected Receivable task in security, this step of the process will not be available.  The user should complete the process and have a user that does have access complete the refund.
Enter the following information:
  1. Effective Date: The effective date for Refund Credits will default to the highest due date when there is a due date after the current date; otherwise it will default to today's date, however you may select any date prior by entering the date or selecting it from the drop-down calendar.

  2. Note: You may enter a note of explanation.  This field is optional.

  1. Click Next.

An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

You will be brought to the next tab in the wizard Review Receivables

Back to Household Moveout Accounting Activity