Add/Modify/Terminate Existing VoucherIf you are receiving a Non-HAP subsidy payment and have selected all appropriate items that were paid and/or deducted in the list of proposed payments, but still have either a debit or credit amount under Credit left to apply, click the Add button on the right side of the screen in the Proposed Payments title bar.
The unapplied amount can be an overpayment that you will pay back to the agency in your next payment. It can also be an additional amount for an increase in assistance or a deduction for a decrease in assistance due to a 3rd party voucher change that you have not yet updated in the household, that when you update the voucher information, the amount will be corrected in the household.
When you click the Add button an Add Unapplied Subsidy screen pops up.
Find Household
There are three ways to find a household:
Enter the Household ID.
Enter the Last Name in the Name box and select the household from those found in the drop-down list.
Select the current community and unit for the household from the drop-down lists.
Payment Information
Applicable Unit: If the household has only lived in one unit this field will default to the current unit. If this household has lived in more than one unit select the applicable unit for this unapplied amount from the drop-down list.
Unapplied Subsidy: Enter the amount of the payment or deduction.
If the amount is a deduction do not enter it as a negative amount - the next step will determine whether it is a positive or negative amount.
Click the radio button for:
Overpaid Subsidy if you received more than the amount due for the household
Withheld Subsidy if the agency deducted an amount that is not listed as a credit for the household
Click OK.
If you receive an error stating "As of the payment date, this household and unit are not eligible to receive this subsidy payment" there is no 3rd party voucher set-up in the household for the time period you are trying to receive this money. Verify that you have selected the correct household, and if you have you will need to add the voucher at the household level.
The payment or deduction will now be in the list of Proposed Payments and will be automatically selected for payment.
If you delete or never finish processing/posting the payment batch the Unapplied Subsidy events will not be recorded. Only when you finish processing/posting the batch are these events created and posted to the tenant's event history.
Back to Subsidy - Non-HAP Payment Batch
Back to Continue Processing Selected Batch