Review Overrides

If the you have chosen a compliance override for your move-in/transfer, the household will appear in the Authorize Overrides portion of your Manage Vacancies To-Do List.  This task is used to approve those overrides.

The task will list all Requested Overrides for the Community or All Authorized Communities, allowing you to review overrides for all households in this To-Do List activity at one time.  The authorization of overrides is done by users who have been given access to this task at System Administration > Define Access.

Prerequisites to complete task correctly.

An override or overrides have been selected when the move-in or transfer was scheduled.

How do you get here?

Occupancy and Compliance Manage Vacancies Tab Tasks Review Overrides

Or

Household Detail General tab Tasks Authorize Overrides

To review/authorize overrides:

1. For each override select the status of Approved or Rejected from the Status drop down list.

   • For those you don't wish to review at this time, leave the status as Requested.

   • When in the Scheduled Move-In/Transfer task on the Occupancy and Compliance Detail > Manage Vacancies or Household Detail > General tabs, the user is required to enter a comment in the Waitlist Comment field when an Override has been selected.

2. Click Finished.

After completing this task, households will move on to the next activity in the To-Do List.  Overrides that have been Rejected will require you to Reschedule the Move-In/Transfer to go through the process again.