Send Second Notice

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If a household hasn't responded to the first notice sent for their Annual Recertification within the days range specified for your Annual Recertification Process, this task will print out the 2nd Notice and log that it has been sent.

 

The list of households will include every household who have been sent the 1st Notice, their next recertification date is within the days range as specified for 2nd Notices on the Community Detail > Program Groups tab and who have not already been sent the second notice.

 

Sending out the second notice will result in the household remaining in the Send Notice stage with a status of "awaiting tenant response".  The household will keep that status until a 3rd Notice is due.

Prerequisites to complete task correctly.

How do you get here?

Occupancy and Compliance Detail Annual Recertification Tab Tasks Send Second Notice

To Send First Notice:

  1. Enter the Notice Send Date.  This is the date you intend to mail the 1st Notice.

  2. Select one or more or all households.  You can select to include or exclude Voucher Holders from the list

  3. Click Next.

  4. Select the available forms you want to print by clicking the box next to the document name.

  1. Specify the number of copies you want for each document.  You can preview many of the documents in Microsoft Word, make changes, and print them within Microsoft Word by clicking the preview icon.

  2. Click Finished to print the questionnaire and any other documents you selected.

  3. A pop-up will appear stating "You have successfully created the questionnaire for this household."  Click OK.

Related Topics:

Annual Recertification Process