Remove Member

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This task is used to add a new member to a household from the Annual Recertification Process.  These tasks work on the selected household, and are available any time after the first notice is sent until the tenant signs consent to begin verifying references.

 

There must be at least two members of the selected household.  If there is only one member, task will not be displayed.

 

How do you get here?

Occupancy and Compliance Detail Annual Recertification Tab Tasks Remove Member

Prerequisites to complete task correctly.

To Remove a Member of a Household:

  1. Select the member to be removed.

  2. Click Next.

  3. De-select any references associated with the member being removed by un-checking the Active check box in the reference detail.  If the reference is to be transferred to another existing member of the household, select the existing member’s name from the drop-down list.

  1. Click Next.

  2. Expire any income, asset, or expense items associated with the selected member by checking the check box for each item.  If the item is to be transferred to another existing member of the household, select that household member’s name from the drop-down list.

  1. Click Next.

  2. Enter the Move-Out date.

  3. Select the cause of the Move-Out from the drop-down list.

  4. If the member you are removing is currently the Head of Household select the new Head of Household from the drop-down list.

  5. Enter a forwarding address or check to box to indicate no forwarding address.

  6. Enter any forwarding phone number(s).

  7. Click Next.

An Overall Status window will pop up with a Passed or Failed message.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

  1. Enter the Tenant Response Date.

  2. Select any available documents you want to print by checking the box next to the document name.

  3. Specify the number of copies you want for each document.

  1. Click Finished.

  2. A pop-up message will appear "You have successfully moved this person out of the household."  Click OK.

Related Topics:

Annual Recertification Process