Schedule Move-Out

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This task is used to schedule a household to vacate a unit. This will create a turnover record for the unit, which will allow you to begin managing the turnover and pre-lease the unit. The turnover record is what causes the unit to be listed on both the turnover  and manage vacancies screens.  If the household is also renting an Amenity, this task will schedule the returning of that Amenity.  When you schedule a Move-Out, the information on the General Tab of the Household Detail view will be changed. Most information will be removed and a note will be generated in the Notes/Activities section indicating that there is a pending move out.

Prerequisites:

You will not be able to schedule a Move-Out for the household if either of the following conditions exist:

How do you get here?

Household Detail General Tab Tasks Schedule Move-Out

 

or

 

Occupancy and Compliance Detail Legal Tab Tasks Schedule Move-Out

To Schedule a Move-Out:

  1. Enter the Move-Out Notification Date. This is either the date the tenant gave you notice to vacate, or the date you gave them notice to vacate. This field is not required and is intended only for informational purposes.

  2. Enter the Outdate. This is the date the tenant will be active through and the end date for receivables. This field is mandatory.

  3. Enter the Actual Outdate if available. This is the date the tenant is physically leaving the unit and will not affect the receivables. This is an optional date and is not usually used. An example of this date would be a tenant who pays through the end of the month but leaves earlier—you intend to have them active for the month and charge them but want maintenance to know they can begin the turnover sooner.

  4. Select the Move-Out Reason. There are a number of reasons available.

  5. Select the Move-Out Sub Reason, which are based on which move out reason was selected.

  1. Select the EIV check box if the Enterprise Income Verification system was used to find fraud or unreported income that resulted in the certification or correction to the certification.

  2. Add Turnover Note if necessary to help communicate any special needs for the unit.

  3. Click Next.

  4. Select any documents that you need by placing a check in the box next to the document name.    Specify the number of copies you would like.

  1. Click Finished to generate your documents.