This task is used to remove credit open items from the subsidy ledger by reflecting a refund to the agency. It will remove the open item and credit the GL account that was defined for Subsidy Refund during the set-up process. The task is designed with the assumption that the accounting department will cut the check from whatever system is used for Accounts Payable and debit the Refund Payable GL account to clear it.
There must be a credit balance in Open Items to be refunded.
Household Detail Accounting Tab Subsidy Tab highlight the credit balance you want to refund to the agency in the Open Items section Tasks Refund Selected Subsidy Receivable
The following fields will be pre-filled by the system and appear in gray, as they cannot be changed.
Due Date
Amount Due
Community
Apt. Nbr
Receivable Type
GL Account
GL Offset Account
Charge Date: The system will pre-fill this field with the current date, however you may select any date prior by entering the date or selecting it from the drop-down calendar. You cannot enter a future charge date.
Amount: The system will display the full amount of the credit by default, but you may enter a lesser amount to refund.
Note: You may enter a note of explanation. This field is optional.
Click Finished.
An Overall Status window will pop up with a Passed or Failed message and display any GL entries that were created.
If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.
If it passed click Close.
The Refund Credit event will appear in Event History and the Open Item will be reduced by the amount of the refund if partially refunded or will no longer appear as a balance due if fully refunded.