Reschedule Move-Out

This task is used to reschedule a Move-Out to change the date.   If the household is also renting an Amenity, this task will change the return date of the amenity which was also scheduled to be returned.

Prerequisites:

• The Move-Out must have been scheduled.

How do you get here?

Occupancy and Compliance Manage Vacancies Tab Tasks Reschedule Move-Out

or

Household Detail General Tab Tasks Reschedule Move-Out

To Redo the Schedule step of the Move-Out:

1. Select Redo next to  1. Schedule Move-Out

2. Move-Out Notification Date: If applicable, you may enter a new date for the Move-Out notification or select it from the drop-down calendar.

3. New Out Date: Enter the new date for the Move-Out or select it from the drop-down calendar.

4. New Actual Outdate: This is the date the tenant is physically leaving the unit and will not affect the receivables. This is an optional date and is not usually used. An example of this date would be a tenant who pays through the end of the month but leaves earlier - you intend to have them active for the month and charge them but want maintenance to know they can begin the turnover sooner.

5. Select the Move-Out reason. There are a number of reasons available. Click here for details: Move-Out Reason

   Tenant initiated: This is used when the tenant gives notice to vacate.

    

   Owner initiated for non payment of rent: This is used when you are evicting a tenant for non payment.

    

   Owner initiated for other than non payment of rent: This is used when you are evicting someone for a rules violation or if you simply choose not to renew a conventional lease.

    

   Death of sole family member: This is used when the only family member passes away. You will be prompted for the date of death when using this reason. This date is used to enforce agency rules regarding the move out date.

    

   Unit transfer between to contracts or projects: This is used when you are moving a tenant out of a unit only to move them back into another unit that is on another contract or project.

    

6. Enter a turnover note if necessary to help communicate any special needs for the unit.

7. Click Next.

An Overall Status window will pop up with a Passed or Failed message.

If it failed you may need to make a correction or contact Bostonpost Client Support at myMRI or contact a Client Support Analyst directly at (877) 579-8896 for assistance.

If it passed click Close.

9. Select any available documents you want to print by checking the box next to the document name.

   • You can also use the Select All and Deselect All links to help in making your selections.

   • Documents included in the "Move-out Household: Confirm Move-out" Document Group (System Administration > Maintain Documents - Maintain Document Groups) will be included in the list of available documents.

10. Specify the number of copies you want for each document.

• You can preview many of the documents in Microsoft Word, make changes, and print them within Microsoft Word by clicking the preview icon.

11. Click Finished.

12. A pop-up message will appear stating "You have successfully scheduled a move-out for this household." Click OK.