Community Tenant Services

This task is used to manage community programs for the community selected in the context bar.  Once you have added at least one tenant services program to a community, the Tenant Services check box on the Community Detail > General tab will be selected and you will be able to refer and enroll households to these services with the tasks at the Household Detail > Tenant Services tab.

Tenant Service Programs, Tenant Service Subprograms Tenant Service Subprogram Events are added and maintained at System Administration > Maintain Lookup Tables - Tenant Service Program, System Administration > Maintain Lookup Tables - Tenant Service Subprograms and System Administration > Maintain Lookup Tables - Tenant Service Subprogram Event, respectively.

How do you get here?

Community Detail General Tab Tasks Community Tenant Services

To Add Community Programs:

1. Select Add Community Program.

2. Select a Program on the right side of the screen.

3. Select Subprogram(s) on the right side of the screen by clicking the check box(es) and entering the effective date.

4. Click Finished.

To Terminate a Community Program:

1. Highlight the Program/Subprogram on the left side of the screen.

2. Select Terminate Program

3. Select/Enter the Termination Date.

4. Click Finished.

• Terminating a Community Program leaves the history of this program intact while preventing its use after the assigned end date.

To Restore a Community Program that was Terminated:

1. Highlight the Program/Subprogram that was terminated.

2. Select Restore Community Program.

3. Click OK.

To Remove a Community Program:

1. Highlight the Program/Subprogram on the left side of the screen.

2. Select Remove Community Program.

3. Check the box next to Confirm Removal of the Program.

4. Click Finished.

• Removing a Community Program also removes all program history/events that were tied to this Community Program.  If history needs to be retained, then select Terminate Program instead.

To Record a Program Event:

1. Highlight the Program/Subprogram on the left side of the screen.

2. Select Record Program Event.

   • This Action is only available for a Program/Subprogram that has Subprogram Events that were created at System Administration > Maintain Lookup Tables - Tenant Service Subprogram Events

3. Select/Enter the Event Date.

4. Select the Event.

5. Enter the number of residents attending the event or use the up and down arrows on the field to set the count.

6. Enter a Note describing the Program Event.

To Delete a Program Event:

1. Highlight the Program/Subprogram and then highlight the Program Event to be deleted.

2. Select Delete Program Event.

3. Check the box next to Confirm Deletion of the Program Event.

4. Click Finished.