Manage Interview Schedules

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This task is available for any households for which the first notice is due (not necessarily sent) until the tenant signature is obtained.  It is possible for this task to be the first step in the Annual Recertification Process instead of sending the first notice.  This task allows you to generate schedules based on parameters, such as the start and end of the day, how many days to be used, whether or not to schedule appointments on weekends, etc.  The task provides a list of households, and generates a schedule based on households selected.  The task also allows you to preview and modify the schedule as needed before saving it.  As you are previewing, you may see a small yellow rectangle next to the household to warn that you are changing an existing appointment,  or a small green rectangle to indicate this is a newly added appointment.  You can print the interview schedule by either clicking on "Print' on the title bar, or by clicking on the printer icon near the top of the application.  If you need to reprint your interview schedule, just go back into the task and print from there.

How do you get here?

Occupancy and Compliance Detail Annual Recertification Tab Tasks Manage Interview Schedules

Prerequisites to complete task correctly.

To Manage Interview Schedules:

  1. Select one, more or all households to schedule appointments for.

  2. Click the Prefill link to enter the following information for all households selected

  1. Enter the Appointment Place, i.e. - Office.

  2. Appointment Start Date - enter the date that the appointments will start on

  3. Nbr of Appointment Days - enter the number of days that appointments will run for

  4. Start and End Time - these are the times that the interviews start at and end at each day.

  5. Time Increment (minutes) - enter the number of minutes each appointment will last.

  6. Lunch Start Time and Lunch Length (minutes) - allows you to put a break in your appointment schedule for your lunch.

  7. Appointment on Weekends - if the start date along with the number of days goes into a weekend, select this parameter to schedule appointments on the weekend as well.  Leave unchecked to end appointments on Friday and begin again Monday morning.

  8. Number of Rental Agents - enter the number of rental agents conducting the interviews.  The number of appoints scheduled at each time slot will equal the number entered here.

  9. Click OK to prefill selected households with appointment schedule just created.

  10. Manually make any more necessary changes for individual appointment times, place and comments.

  11. To print the schedule either click on the Print link in the Select Households title bar or click the printer icon in the tool bar.  Click here for an example of a print out of a schedule.

  12. Click Finished when you are happy with the schedule.

Related Topics:

Annual Recertification Process