This task is used to delete a household from Property Manager. A household cannot be deleted from Property Manager if any of the following criteria applies to it:
▪ It is an active household
▪ Has scheduled receivables
▪ Has balances for Tenant Receivables, Subsidy Receivables, Deposits, or Promissory Notes
▪ Has GL Entries in a processed GL Batch
▪ Has members with Income and Expense entries
▪ Has Certifications
▪ Has Event History
▪ Has waitlist entries
▪ Has a funding program associated with it
To delete a Household, follow these steps:
1. Go to System Administration > General.
2. Go to Tasks > Delete Household.
3. In the various fields in the Search Criteria area, enter your search criteria, and then hit Enter or click Search. If you enter more specific information, the search will present fewer results.
4. In the Search Results area, highlight the member of the household that you want to delete, and then click OK.
5. Select the Delete Household Confirmation check box.
6. Click Delete.
7. An Overall Status window will appear with a Passed or Failed message.
a. If the task failed, you may need to make a correction, or contact Bostonpost Client Support for assistance at the myMRI Client Portal or by calling (877) 579-8896.
b. If the task passed, click Close.