This task is used to undo a processed 236 overage that has already been completed. This task will reverse all of the accounting entries associated with the Refund and Retain events.
To undo a processed 236 overage, follow these steps:
1. Go to Accounting Detail > General Information Tab.
2. Go to Process 236 Overage > Tasks > Undo Last Process 236 Overage.
3. Select the Contract.
4. Enter a note.
5. Select the Are you sure? check box.
6. Click Finished.